Send reminders on the channels parents read
TuitionSync sends fee reminders, absence alerts and announcements by WhatsApp, SMS, email and push notification, with a delivery log for every message.
Works with WhatsApp · Lark · SMS · Email · Push notifications
Up and running in three steps
Connect your channels
Add your WhatsApp Business number and SMS sender name.
Messages go out
On each guardian's channel, combined per family where possible.
Track and reply
See delivery status and answer WhatsApp replies in TuitionSync.
WhatsApp with a pay button
Fee notices go out as WhatsApp templates with the invoice or statement attached and a button to pay.
- From your own number
- Replies reach your inbox
Every message accounted for
The log shows each message as sent, delivered, read or failed, and retries while a provider is down.
- SMS delivery reports
- Credits counted per organisation
Each guardian's own channels
Guardians choose their channels, and opt-outs are honoured: unsubscribe in email, STOP for SMS, opt-in for WhatsApp.
The services behind it
- WhatsApp
Notices, reminders and pay links
- Lark
Staff alerts in your team workspace
- SMS
Alerts to any mobile phone
- Email
Receipts, statements and notices
- Push notifications
Alerts in the family and teacher apps
Questions about messaging and notifications
Which WhatsApp number do the messages come from?
Messages come from your centre's own WhatsApp Business number once it is connected, so parents recognise the sender and can reply. Replies arrive in the centre's inbox in TuitionSync.
What happens if a message cannot be delivered?
It is retried automatically while the provider is temporarily unavailable, and marked as failed in the delivery log if it still cannot be delivered, so staff can follow up another way.
Can parents choose how they are contacted?
Yes, each guardian's channel preferences are kept on their record and notifications follow them. Guardians can also opt out of a channel, for example by replying STOP to an SMS.
Used in
- Students and familiesOne record per student, siblings linked
- Classes and timetableRooms, teachers and replacement classes
- AttendanceBy face, QR code or teacher app
- Fees, billing and paymentsMonthly fee runs, pay links and receipts
- Parent communicationWhatsApp, SMS, email and app, per family
- Teacher and parent appsOffline attendance; parents pay in the app
- AI assistantDrafts and answers for your staff
See how your reminders would reach parents
Tell us how your centre bills and takes attendance today, and we will walk you through the same in TuitionSync.